J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead

J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead

February 14, 2013 by · Leave a Comment 

Filed under: Car Buying , Lexus , Porsche , Toyota Each year, J.D. Power and Associates surveys original owners of three-year-old vehicles to find out what kinds of problems they have had experienced over the last 12 months, and then it uses this data to create its annual Vehicle Dependability Study . This means that the models in the 2013 study are 2010 model year vehicles, and J.D. Power rates each make as well as the top individual models based on how many problems were experienced per 100 vehicles (PP100). Debunking the idea that carryover models are more dependable than new or updated models, the 2013 study found that the average carryover model experienced 133 PP100, while all-new or redesigned vehicles for the 2010 model year had 116 PP100; vehicles that received minor changes fared the best with just 111 PP100. The overall average for all makes was 126 PP100, which is the lowest figure since the findings were first issued in 1989. For 2013, Lexus and Porsche remained in the top two spots, respectively (and each experienced fewer problems year over year), but there were plenty of shakeups elsewhere in the list. The biggest mover overall was Ram , which moved up 20 spots from one of the worst performers in 2012 to sitting pretty in the top 10. Other big positive movers include Mazda , Infiniti and Ford . On the opposite side of things, Scion dropped 13 spots, falling from the fifth-best score down to No.

Ford tumbles to second worst in Consumer Reports reliability survey, list dominated by Japanese [w/video]

Ford tumbles to second worst in Consumer Reports reliability survey, list dominated by Japanese [w/video]

October 29, 2012 by · Leave a Comment 

Filed under: Acura , Ford , Honda , Lexus , Mazda , Scion , Subaru , Toyota It’s no secret that MyFord Touch has had its share of problems since being introduced, but the most recent reliability survey from Consumer Reports shows just how much this infotainment system has affected Ford . Just two years ago, the automaker was in the top 10 for the institute’s reliability rankings, but since then, it has tumbled to the second-lowest rung just above dead-last Jaguar . In addition to MyFord Touch, CR also attributes a handful of new products that have had issues right out of the gate. Compiled from 1.2 million subscriber surveys, this year’s auto reliability survey heavily favors Japanese automakers, with eight of the 10 spots hailing from Japan. Toyota brands grabbed the top three spots ( Scion , Toyota and Lexus – in that order) with Mazda , Subaru , Honda and Acura filling the next four spots. The only non-Asian automaker cracking the top 10 was Audi at number eight. Audi climbed a total of 18 spots from last year, and Cadillac and GMC round out this year’s top gainers breaking into the top 15. Helping Cadillac’s upward movement, the CTS Coupe was named the most reliable domestic car. Lincoln , Volvo and Chrysler join Ford on this year’s biggest loser list. Scroll down to watch a video and see where some of the other brands rank for reliability this year.

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